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barbmccall's profile

New Member

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3 Messages

Mon, Aug 8, 2022 8:40 PM

destruction of property

North Augusta neighborhood has property damage due to the crews digging lines for AT&T.  Were can we find someone to repair and replace destroyed property.  Bolin Road, North Augusta SC 29841

tonydi

ACE - Guru

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7.4K Messages

2 m مضت

I think the best course of action is find your own repair company and file a claim with AT&T to recover the cost.  I've seen stories in these forums of people who have convinced the subcontractor to come back and repair damages and, frankly, I think the repairs often look worse than the damage! 

Call 800-288-2020 and tell them what has happened.  They'll probably want photos and details before they can start the procedure.

ATTHelp

Community Support

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200.1K Messages

2 m مضت

Hey there. We understand how serious this repair can be. Let's see how we can get this fixed @barbmccall!

 

As mentioned above we recommend you check filing a claim for property damage. This may help you file and check the process of your claim.

 

Please don't hesitate to reach back out with any future concerns. Thank you for contacting the AT&T Community Forums.

 

Shakendra, AT&T Community Specialist

spoom2

ACE - Master

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16.5K Messages

2 m مضت

@ATTHelp Your link is no good get 404 error. @barbmccall here's a link for property damage claims don't know if it's the same one ATTHelp linked or not. 

(edited)

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