Constant loss of internet connection
My U-verse connection drops EVERY night around 8 or 9 and then stays down for a long period, only returning after a number of resets. This has been happening since July 1 or 2. Called the help center, and the rep said there were outages reported in 40% of the neighborhood, and that they were sending someone out to check on a connection five blocks away. And also sending out a service tech to my place between noon and 4 the next day. They never showed and at 3:45, I received an automated call that they would be out between 4 and 6. I don't have all day to wait around sequestered in my home waiting for a service call. I already switched work schedules to be home in the afternoon, so I had to cancel. This is not a problem with my inside wiring. It's the same system that was installed initially...no changes happened over here. It is an outside problem. I am so disappointed with ATT U-verse. My neighbor has Comcast, had it installed over two years, and he says he has never had an outage in that time. I've got the max speed available, but according to the speedtest, it is not giving me what I'm paying for. I'm ready to switch to Comcast as well.