Can't Browse / Slow Browse
I'm experiencing extremely slow browsing on some devices (laptop and iPhone) and not able to browse on other devices (different laptop and different iPhone). I went through the whole troubleshooting thing last night and it was fixed for maybe 10 minutes? I recently moved and switched my plan from Internet 50 to Internet 300, techs have already come and set it up, so this absolutely should not be happening. How was my Internet 50 faster than the 300?? The troubleshooting page isn't helpful at all; it's telling me to do things like clear my cache and cookies, or try a different browser. It even tried walking me through the steps of connecting to my own network... Like, really!? Everything is connected to the network. The chat is busy as well. So someone: PLEASE HELP. I'm sooooooo frustrated with this!