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Need help connecting your router?
TotinosPizzaBoy's profile



1 Message

Thursday, October 3rd, 2019 8:14 PM

Broadband 1 & 2 red light.

Today I bought the router at&t internet thing. I followed directions correctly and plugged everything where its supposed to be. Once I connected the yellow cord to my pc and let it power up, it couldn't connect to Broadband 1 & 2. I was very confused and looked it up. I've tried everything, restarting it, unplugging some cords and replugging them, texting for help, etc. But the Broadband 1 & 2 is STILL blinking red! I've even changed the settings on my pc to make it work, NOTHING is working and I do not want to pay $100 for someone to come up here and fix it. Please help!!!

ACE - Expert


27.9K Messages

5 years ago

When you say you "bought" the router at&t internet thing are you saying actually PURCHASED a router or are you saying you signed up for AT&T internet and AT&T sent you a router for a self-install?

ACE - Professor


3.7K Messages

5 years ago

Blinking broadband lights usually means a wiring issue somewhere between your gateway to the outside NID, or from the NID to your nearby serving terminal, or from the terminal to your neighborhood VRAD. Call 800.288.2020 and have a line test run. A tech can be dispatched as needed, and an outside wiring issue isn't billable.

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