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New Member

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1 Message

Wed, Nov 25, 2020 11:00 PM

Box in yard no service

Just purchased a corner lot that has an AT&T green box on the property. The property address is the other road of the corner lot. When I put the address in it says no service available. How do I go about getting hooked up?

Responses

spoom2

ACE - Master

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9.6K Messages

2 months ago

You put your home address in, not that of the phone company terminal.  Since it's just a lot put in the address of a close neighbor to see what's available to you. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
davemize

ACE - Professor

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3.3K Messages

2 months ago

'Box in the yard' doesn't necessarily mean anything. Could be a junction box connecting two runs of wire or fiber passing your home. Do any of your neighbors on either side of you (not across the street) have AT&T Internet or Fiber service? If so, call 800.288.2020 and request an address validation. Be prepared to give the addresses of the neighbors with service. Can take 2 - 3 weeks to resolve.

"Don't make me summon the flying monkeys...."

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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