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Box in yard no service
Just purchased a corner lot that has an AT&T green box on the property. The property address is the other road of the corner lot. When I put the address in it says no service available. How do I go about getting hooked up?
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2 months ago
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customer service
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internet
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spoom2
ACE - Master
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9.6K Messages
2 months ago
You put your home address in, not that of the phone company terminal. Since it's just a lot put in the address of a close neighbor to see what's available to you.
This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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davemize
ACE - Professor
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3.3K Messages
2 months ago
'Box in the yard' doesn't necessarily mean anything. Could be a junction box connecting two runs of wire or fiber passing your home. Do any of your neighbors on either side of you (not across the street) have AT&T Internet or Fiber service? If so, call 800.288.2020 and request an address validation. Be prepared to give the addresses of the neighbors with service. Can take 2 - 3 weeks to resolve.
"Don't make me summon the flying monkeys...."
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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