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TaewonKang's profile

New Member

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2 Messages

Tuesday, November 15th, 2022 1:37 AM

Autopay discount

Shouldn't I get a discount if I set autopay? I applied for Autopay, but the discount is still not available. Check it out and let me know.

Thank you 

tonydi

ACE - Guru

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9.6K Messages

3 months ago

It takes a few billing cycles to kick in, three I think.  When did you enable it?

New Member

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2 Messages

3 months ago

The discount had to be applied last month. The autopay setting was completed before the payment date last month.

tonydi

ACE - Guru

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9.6K Messages

3 months ago

Ok, found it. It's two billing periods...

 AutoPay & Paperless Billing Discount: Discount off the monthly rate when account is active and enrolled in both. Pay full plan cost until discount starts within 2 bill periods. Must maintain AutoPay and paperless billing and valid email address to continue discount. 

So according to that and your situation, it should show up on the next bill.

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