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New Member

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3 Messages

Friday, August 7th, 2020 10:28 AM

ATT NO SHOWS!?!?

Yesterday I took off of work to be home for Internet installation. We waited for a week for this appointment. The techs should have been here at 11am but they never showed. At 1 pm I get a text that they are running late and they’d be here at 1pm ( figure that one out). Hours past and still no ATT so I called on two separate occasions to verify they were still coming. I was told “absolutely” they will have to set up by the end of the day. So, again I waited. 4pm comes and I get a text that they are on their way. Minutes later that text was followed up with sorry we missed your appointment please reschedule. I’m so aggravated at this point that I call ATT and no one answers. The earliest reschedule is at the very end of the month and this won’t work for us.... Anyone else having issues with ATT being unreliable? Is there an email address to send a complaint because I sure can’t find one?!

Former Employee

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32.9K Messages

4 years ago

There is no email support

New Member

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3 Messages

4 years ago

@constructive there doesn’t seem to be any kind of support. 

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