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ATT Internet install? HAHAHA...
So.. I just moved to a new house where the only option for Internet is ATT..
I already had Directv service for 7+ years so called to have my tv service transferred and setup new internet service.
Of course its all based in some foreign country.
They took all my information told me it was all good to go for install Sat March 4th..
well that day came and went.. no tech.. not even a phone call..
Called support again.. got a new date for Today March 6th..
Get a phone from someone in the US telling me they can't install my internet because they have "equipment problems"
I ask about an ETA for internet service and I'm told "Sometime" seriously.. NO Eta.. a few days.. a month.. years? nope they have no idea. I guess when ever they get to it?
Now I have no TV service and no internet until "sometime" in the future? date unknown?
I'm missing Charter internet already. If i was 2 miles down the road I would be telling ATT where to put their internet service and go with Xfinity and cancel all my ATT services.
This has been been the worst experience. I'm dreading my future interactions with this horrible service.