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Tue, Jun 30, 2020 5:08 AM
AT&T Internet Available to Neighbors, but not us
My family lives in a rural area with very limited internet options. For years, we've been forced the use a local internet provider because they're the only ones who can reach us. However, we recently discovered that both of our neighbors on either side of us have AT&T internet. However, I believe AT&T has said that they can't help us for whatever reason. Is good internet somehow not available at our house but it is to our neighbors? We don't live in a very remote area at all so I'm hoping there's some chance we can get AT&T internet.
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7 months ago
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Juniper
ACE - Expert
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25K Messages
7 months ago
If neighbors on both sides have AT&T Internet, then call AT&T and request a address verification. This will check to see if there is a database error on availability. Not a guarantee as they might have some technical limiations getitng to your home, such as max subscribers in the area, but it is a shot.
As long as the neighbors don't have the older AT&T DSL service as that is not accepting new customers at all, just supporting the remaining ones.
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