For the mom who gives us everything - Mother's Day gifts that connects us.
Need help connecting your router?

New Member


1 Message

Monday, April 6th, 2020 6:09 PM

AT&T Installation Refusal

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has been driving around trying to find a wifi connection to teach her students. AT&T associates continue to no call no show, and hand up on us after hours of wait time. Office of the president has blown us off. BBB complaint did nothing to persuade AT&T. I wish another company serviced my neighborhood but unfortunately my family is stuck in this nightmare. I will now file an FCC complaint, I'm sure that won't matter. My only other course of action is to try to reach out to local media to advise of AT&T's many failures to prevent a teacher from teaching her students




19.3K Messages

4 years ago

They usually respond to FCC complaints, however these are unusual times, so who knows.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.