a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt
The modem/router is not 100% anymore and as a result I'm losing internet connectivity. Comes and goes. My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix. More like a monthly rental fee on the replacement.
I don't want to have to pay for months and possibly years to come. I should not have to pay for any part of it. I want a guarantee that I won't have to pay for that. Lo income, senior on fixed income--I want a free replacement for something that shouldn't need replacing.
Or send to me the installation necessities and I'll do it myself.
ethel (Edited as per Community Guidelines)