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Jman02's profile

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8 Messages

Thursday, September 26th, 2019 5:56 PM

75/20 internet provision profile

I recently upgraded to the new 75/20 internet tier. We also have Uverse TV. That said, my provisioning profile is 82/22 but it seems that with TV it should be 90/22. I've tried the chat bots with no help. See my stats below.

 

What's the process to update it to the higher profile?

 

DSL Status

UpUp
4223440503
1135810646
8661981901
2670525933
VDSL2VDSL2
InterleavedInterleaved
18.115.817.615.9
29.031.228.729.8
14.5-4.114.5-4.8
0000
0000
0000
0000
0000
Timed Statistics
  15 Min Cur Day Showtime Last Showtime Total
Errored Seconds (ES) Line 100000
Errored Seconds (ES) Line 200000
Severely Errored Seconds (SESL) Line 100000
Severely Errored Seconds (SESL) Line 200000
Unavailable Seconds (UASL) Line 1626202122
Unavailable Seconds (UASL) Line 2616100120
FEC Errors Line 10001405414054
FEC Errors Line 20720069913
CRC Errors Line 100000
CRC Errors Line 200000
DSL Initialization Timeouts Line 100000
DSL Initialization Timeouts Line 200000
Aggregated Information
Bonded Downstream RateBonded Upstream Rate
82737
22004

 

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