Need help with your equipment?
tbarragan's profile

Contributor

 • 

1 Message

Mon, Dec 15, 2014 6:55 AM

Xbox One Cannot Connect to The Xbox Live

Hi,

     I am having trouble connecting to xbox live through my U-verse internet, It says it cannot get an IP address. It also says the NAT type is strict, and i would like that to be open. I do not know if that is due to the failure to aqquire the IP address, or if it can be fixed with the same solution, but it would be great if it can fix this and get to playing.

mibrnsurg

Expert

 • 

20.4K Messages

8年前


@tbarragan wrote:

Hi,

     I am having trouble connecting to xbox live through my U-verse internet, It says it cannot get an IP address. It also says the NAT type is strict, and i would like that to be open. I do not know if that is due to the failure to aqquire the IP address, or if it can be fixed with the same solution, but it would be great if it can fix this and get to playing.


http://forums.att.com/t5/Third-Party-Devices/Service-issues-with-Xbox-One/m-p/4114962#M4447

 

http://forums.att.com/t5/Third-Party-Devices/how-to-change-NAT-settings-for-Xbox-on-U-verse-to-open/td-p/3604607

 

Good luck 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.