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DannyMc95

New Member

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29 Messages

Sun, Jan 19, 2020 6:16 PM

Xbox and NAT

So again i was good for a little bit by going to advanced settings and changing to an alternate port selection. But not i have STRICT NAT all over again. And before the comment to change the NAT to common.... YOU CAN'T. I've seen that be considered an answer on multiple of these. If you say this is for gaming, why is it not? Speed wise, it's perfect for it, NAT wise. Well, not gonna happen.

From what I've seen, you need the port forwarding which isn't allowed for the Fixed Wireless people. So, what's the deal?

Do you have to call to get them to enable it for you? I doubt it but i don't know what to do. It's so wishy washy. "Today, we'll let you play, But tomorrow... it's not gonna happen. Or the next day. Or the next day. Or the next day." So any piece of information, to the fixed wireless people? Because i see "Answers" but not real one's.

Responses

New Member

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117 Messages

a month ago

As more and more days go by, the solution to our problems seems to be to find another ISP.

We have a thread full of us with latency and packet loss issues here: https://forums.att.com/conversations/att-internet-equipment/fixed-wireless-high-packet-loss/5e193b06758fed77cf876d2d

Not a single post from anyone at AT&T in there. They closed someone else's thread about it (https://forums.att.com/conversations/att-internet-features/fixed-wireless-internet-high-packet-loss/5df03242bad5f2f60646b023), so we know they read these posts. THey are just ignoring them or can't help.

I just want to stress that this is not the fault of the AT&T CSRs or other employees that read these posts. They probably can't say or don't know the real issues/policy changes behind the problems but the copy and paste instructions to reset our routers or disconnect everything but one computer are not helpful.

(edited)

DannyMc95

New Member

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29 Messages

Yea, i had that high packet loss issue before. I reset the gateway and somehow that did it. They keep avoiding everything, despite what they advertise. Unfortunately, they're the only one's that are available. HughesNet was just glorified Dial-Up. They're the only option and they know it. That's why they couldn't be bothered with even trying to fix it. I did a similar question before and I got that "Change your NAT to common." Answer. Like, i'd love to but you're not letting that happen, now are you?

DannyMc95

New Member

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29 Messages

Oh speak of the devil, there's that packet loss...

New Member

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117 Messages

@DannyMc95 This is because they seem to not know Fixed Wireless exists and they are telling to you make a change only availbe to UVerse customers.

When I had to use the customer support chat on AT&T's website, I had to remind them at least half a dozen times that I was a Fixed Wireless customer and not a UVerse/Fiber one and got transferred back and forth at least 3 times.

It's as though we don't exist.