Wireless Broadband AWB 100mbps Upload Speed Limitations
I have the Broadband Wireless AWB 100Mbps LTE with BFT Plan. I fully understand it's *up to* stated speeds of 100mbps. AT&T tells me this is a symmetrical line, that the download AND upload is potentially 100mbps. My speed tests show fairly consistent download between 80-100mbps which is good.
Upload is rarely more than 30mbps. Day or night. Signal strength is excellent. Device used is Netgear Nighhawk Mobile LTE (MR1100), going direct ethernet cable to the desktop for benchmark testing. The device easily supports upload speeds up 150mbps so the hardware is not an issue.
This is a business line and I don't know why service providers only really pay attention to download speeds. Upload is more important for my business to function.
Can I prioritize the upload speed with my current plan? Why does upload speed vary so much, averaging 1/3 of the potential speed, when download regularly reaches 80-100% of the potential speed? If it's a network traffic issue, wouldn't they be affected equally? Regardless, this is a real problem for the internet to be viable to me. I am not feeling optimistic this internet plan will work for me, especially after trying AT&T phone support. There should be a way to escalate beyond the first level of customer service to an engineer or technician who can at least provide insight to the speed limitations, or better yet, provide a solution.
I may have to resort back to radio WISP services which can also hit 30mbps for less cost but I really want the broadband wireless to work and upload to hit as close to 100mbps as possible.
Thank you for any help that anyone can provide.