
Contributor
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1 Message
WiFi on both of our Chromebooks keeps going out
Both of our Chrome books keeps dropping our ATT WiFi signal, but my Mac and iPhone has a strong, stable connection. Have you heard of this happening? Do you have any idea why??
Contributor
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1 Message
Both of our Chrome books keeps dropping our ATT WiFi signal, but my Mac and iPhone has a strong, stable connection. Have you heard of this happening? Do you have any idea why??
ATTHelp
Community Support
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215.6K Messages
5 years ago
Good morning @NSegarra!
Thank you very much for reaching out over our Community Forums. I completely understand the need for a reliable internet connection and I’ll be more than happy to assist you.
There are many things which could be affecting your ability to stay connected to your home network. I invite you to check out this page for some information on troubleshooting options. Not only will you find steps to troubleshoot here, but you’ll also find a link to our Troubleshoot & Resolve Tool. This tool will inform you of any outages in your area as well as fix many issues which may be affecting you specifically.
I hope this information helps!
Amethyst, AT&T Community Specialist
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KE5ZZ0
New Member
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1 Message
5 months ago
att router keeps dropping my chromebook too........only fix was to attach another old router to att ethernet port and put my old router in bridge mode
chromebook wifi turn off automatically connect to att wifi and flip on connect automatically to old router wifi.
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