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New Member

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2 Messages

Sunday, October 25th, 2020 10:17 AM

Why is my data slowed when payment is late?

If my data is unbearably slow, to nonexistent—coincidentally, when my payment is late, isn’t that throttling? Is that legal?

Former Employee

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32.9K Messages

3 years ago

They aren’t slowing your data when your late. 

Former Employee

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32.9K Messages

3 years ago

But even if they were yes they can do what they want to obtain payment including suspending service altogether. It’s within their legal rights 

New Member

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2 Messages

3 years ago

So, it seems to me me, all that accomplishes is making me go to another provider. Some would say, I’m not a good customer if I’m late on my payment, but those people are ...different.

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