Mentor
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13 Messages
Uverse internet connection doesn't work
When I left for work in the morning, my AT&T DSL connection was working. When I came home after a Uverse install, it no longer worked. The installer told my wife he thought my Citrix account might be the problem, but my office IT guys say no way. The AT&T phone-support guy gave up after running through some command prompts and said my computer was the problem. My wife's computer, a Mac laptop, does work, both wirelessly and via ethernet. My computer is an ethernet connection only. I have tried various things, disabling the firewall, changing the DNS from auto to 8.8.8.8, etc., run all the diagnostics. No dice. This is a Windows Vista machine with SP2.
jwallphoto
Mentor
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13 Messages
11 years ago
...a valid IP configuration, I should have said.
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jwallphoto
Mentor
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13 Messages
11 years ago
I ran another diagnostic on the connection and got the strangest message. "There is nothing wrong with your internet connection." EUREKA!! All I did was try 60 instead of 200. Muchas gracias. You are an ace!
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DavidCS
Community Support
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1.7K Messages
11 years ago
That is great to hear. I am glad it is all working now.
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