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golffanatic16's profile

Teacher

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22 Messages

Wednesday, January 6th, 2016 1:15 AM

Using a Netgear Nighthawk R7000 Router with a Pace 5268AC Gateway

I'm having trouble configuring my Netgear router with my Pace gateway. I want to use two Xbox Ones at the same time, but I can't because both consoles have strict NAT. I've tried port triggering, DMZ filtering and enabling UPnp on the Netgear router. This still hasn't fixed the problem. AT&T tech support and Netgear Support can't help me. I think I have to change the IP settings on my Netgear router, but I don't know how to do it. Do I need to change settings on the Pace gateway as well? Could someone please help me with this issue? 

Community Support

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6.7K Messages

8 years ago

Hi @golffanatic16,

 

With the Netgear, you want to have it setup so it receives an IP address automatically. Afterwards, you want to make sure your Netgear is receiving a public IP for the WAN IP instead of a private IP. If it is still receiving a private IP, make sure you have DMZ configured correctly and restart your equipment. Here is a post that goes over how to setup DMZ mode. 

 

If still showing a Strict NAT afterwards, the uPnP settings on  your Netgear are not achieving the desired goal. Try resetting the Netgear and setting it up again.

 

Hope this helps.

 

-ATTU-verseCare

Teacher

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22 Messages

8 years ago

I have my Netgear router set in router mode. Do I need to set it to bridge mode in order to get better performance for gaming? I'm really confused. 

ACE - Expert

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34.4K Messages

8 years ago

If you're trying to get rid of the NAT restrictions, then you want your Netgear in router mode.

Teacher

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22 Messages

8 years ago

Ok. That's what I thought. The directions that were posted from AT&T Support talks about bridging a gateway with a router. Is that what I need to do?

Community Support

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6.7K Messages

8 years ago

Yes. You want to follow the instructions on the link provided above to put it in DMZ mode.

 

-ATTU-verseCare

Teacher

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22 Messages

8 years ago

Ok. Following your directions worked. Is the gateway less secure now because I configured it for DMZ mode? 

ACE - Expert

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34.4K Messages

8 years ago

No.  What DMZplus mode does is cause the Gateway to do these things:

 

1) When the selected device requests an IP address via DHCP, the Gateway will pass on to it the public address it has received via its own DHCP request from the AT&T Network.  This makes the router act as if it is the Gateway router (i.e. will handle NAT to the public address and process returning packets).  You really should change the subnet IP addresses to 192.168.2.xxx or something so that it is clear by looking at an IP address where it got it's IP address.

 

2) All unsolicited traffic from the Internet (that doesn't have a Port Forwarding rule to handle it) will be sent to the DMZplus device.  Again, letting the router act as if it were the actual Gateway.

 

3) Other devices can still be connected to the Gateway and the Gateway will handle NAT for them.. The Gateway will not pass traffic between the DMZplus device and the other devices in your network.

 

It is typical to call configuring a gateway modem/router to pass traffic through without processing putting it in "Bridge" mode.  Since that's somewhat what happens here, some people call it that.  Or some people want to do "bridge" mode and this is as close as you get.

 

Some Routers that aren't gateways can be put in Switch/Access Point mode where they perform level 2 switching between the interfaces rather than routing them.  Unfortunately some of the manufacturers (largely Apple) call this "bridge mode" as well.

 

So... I tend to avoid the term.

 

Teacher

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22 Messages

8 years ago

Ok. Thanks for the explanation. I have another question. I have a windows 10 computer. I use Google Chrome. Almost evryday, my browser shows a DNS Probe Error. This is caused by a temporary loss of internet connection. This happens several times a day. How do I fix this problem?

ACE - Expert

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34.4K Messages

8 years ago

To answer that question we'd have to see where the connection between Chrome (on your PC) and the DNS server that has the answer is breaking down.  If your Windows 10 PC is wireless, it could be that you're temporarily losing that.

Teacher

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22 Messages

8 years ago

My windows 10 pc is using a wireless connection with my router. Do I need to manually change the DNS address?

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