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3 Messages

Mon, Oct 15, 2018 5:22 PM

upload and download

What should my upload and download speed be, I have the 18Mb internet plan.  Currently, when I check my speed it is approximately 0.72 Mb download and 0.65 Mb upload.  


Accepted Solution

Official Solution

Brand User



107.7K Messages

2 years ago

Hello @jamiescoffee!

Based on theplan that you have told us you have, your average download speeds should be between 12.1 Mbps and 18Mbps.

Because your current speeds are well below that average range, let's try troubleshooting your internet. We also have some helpful tips for optimizing your speeds to see a consistently higher connection speed.

We hope this helps! Let us know if you have any other questions for us!

Alexander, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.