"Upgraded" from Internet 25 to Internet 50. When will it take effect, am I capable of 50Mbps?
Currently, we were a bit overprovisioned for 25, getting 30Mbps. That's nice, but if we're capable of going up to 50Mbps, I wouldn't mind it and it was basically free, so why not?
At first I was told I would need a tech visit, but eventually they said it would just be a change they could make on the backend.
It's been ~18 hours and no change. I tried rebooting the modem once last night and nothing happened either.
So, the questions:
1. Will the upgrade require a manual reboot of the modem?
2. How long does it generally take?
3. Are we actually capable of 50Mbps? In the router info...well, I'll just post all the info so someone smart can let me know if I upgraded for nothing:
If there is any other info you need to see, let me know.
I have a neighbor right next to the "Box" and I have an inkling we are FTTN. They are able to get 100Mbps speed. I'm just down the street (and it's not a huge street). I don't know if Max User Rate/Rate Cap are software caps or hard limits due to distance/the lines etc.
Thanks for any help you can provide.