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Super high ping
Hi, I switched to att fiber a few months ago from Comcast. I thought it would be better but my ping is steady at 100+ when on Comcast it was 30-40. Is there a fix for this or why is this? I use an Ethernet cable so I’m not over wifi
7 months ago
Let's get your ping back to an acceptable level, @ColtonLukens!
Firstly, we recommend that you attempt to reset your gateway when you notice that your ping is high. This can refresh your connection and correct any errors that may be causing this.
You can do so by taking these steps:
Along with that, we recommend that you view our article that covers high ping and latency.
Let us know if this helps! If not, we have a few more things we can try.
CalebP, AT&T Community Specialist