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New Member


1 Message

Sat, Jan 25, 2020 5:37 AM

SSID not on list

My SSID is not showing on the list of available networks on my android. It *does* show on my ex-husband's android, & my iPad.


Brand User



108.4K Messages

3 weeks ago

Hey, @MommyB9804!


Thanks for reaching out. We'd be glad to help you get your android connected to your Wi-Fi.


Since your SSID shows on another android and your iPad as an available network, are there any other devices it won't come up on, or is it just your android? Have you tried Rebooting your Gateway to see if shows up after that? You may also want to try restarting your device afterwards if it doesn't show up after rebooting.


Let us know if this helps!


Ramses, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.