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New Member


1 Message

Tue, Jan 21, 2020 9:10 AM

speed tests differs from actually downloading something

my download speed gets up to 900 Mbps from speedtests so my downloads should be over 100 MB/s speeds. but often when im downloading something im only getting 2/3 Megabyte download speeds. why is this? is it just the se m rver that im downloading it from? this mostly happens in google chrome but whe never i go to an app i get around 12, but i think i got 40 before on steam. do i need to set the threshold higher for how fast my download speed is on google chrome? if there is a way to do that if so how.


Brand User



108.4K Messages

4 weeks ago

We're here to help clear up any confusion, @LeonardoJose!

There are a lot of factors that will impact the rate at which you can download something, such as server capacity for the server you're downloading from, the internet speed you're getting to your device, the hardware you're running and other applications or devices using the internet simultaneously.

If you notice that you're getting high speeds through speedtests to your device(s) but not downloading games or applications at the same speed, that means that your device may need to be updated, there are background applications using up processing power or bandwidth or the server you're downloading from is taking a long time processing the request. You can do the following to try to help optimize the speed:

  1. Make sure there aren't too many background applications running on your PC or device, and that all of your device's software is up to date. Background applications or doing other tasks while trying to download can take up more processing power and bandwidth than you might expect, and making sure everything is up to date will have the software running as best as it can.
  2. Set up port forwarding rules. Port forwarding is a great way to minimize the time it takes for packets to reach your device after being sent from the server, and can help increase the stability and data transfer rate for applications on your device.
  3. Try to avoid peak traffic times when downloading. Just like road traffic, a large volume of requests to a server on the internet will slow down the flow and cause speed issues. Peak traffic times will differ from server to server, so if you notice a slower download than usual it may be a good idea to try later.

If you have any other questions or concerns, let us know.

John, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.