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Mark100's profile

New Member

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4 Messages

Monday, January 16th, 2023 10:09 PM

Specific app(Moviebox) isn't working

Hello, I downloaded Moviebox pro app but it isn't working, showing loading but not showing content when using AT&T internet, but it works fine when using WiFi. Does AT&T disables Moviebox app or what could be issue?

Community Support

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232.8K Messages

1 year ago

Hello @Mark100, we can help you look at why your downloaded Moviebox pro is not working.

 

Please let us know if you are trying to use AT&T wireless mobile data, or you are trying to use AT&T Wi-Fi coverage. If you are trying to use your mobile data, please check your device settings to ensure that your allow permission for the App to work with mobile data.

 

Please let us know if you are using a VPN for your devices. The use of VPN may require additional permission for you to use the app. 

 

We look forward to your response and  helping you find a resolution.

 

Olajide, AT&T Community Specialist

 

 

New Member

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4 Messages

1 year ago

I was using mobile data, I uninstalled Moviebox pro and downloaded newer Moviebox app version and now everything is working fine, thanks!

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