Smart Home App Not Working
My smart home app has been saying for months that my wifi gateway router is offline. It isn't offline, it is working fine. However, I am unable to access my router and devices due to the smart home app not connecting with my router. I can't unblock devices that I need to unblock which is a big problem. I have called numerous times, been told it was an issue with the app, an issue with my router, an issue with my login id, etc. Noone can tell me what is actually wrong with it. The last thing I was told was that the engineers were working on the issue. Does anyone have a similiar problem and any advice. I have tried everything.