Contributor
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1 Message
sleet storm knocked out wifi completely, help?
hi, i own the nvg589 and it started acting weird after a small sleet/snow storm. sometimes, only the power light will be on. other times, the broandband light will flash red and other times al lights are green but wireless is flashing green.
i tried resetting the router and unplugging it for a few minutes. nothing seems to work and all the cables are in good condition and plugged in the right places. what am i to do? this problem has been going on for three days now, and i need internet now.
browndk26
ACE - Professor
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4.6K Messages
3 y ago
@rubirex7
Call customer service and say internet. Tell them the problem. They should check your line. They will either schedule a tech if it is an issue prior to the gateway. If your line check is good. Ask for a new gateway to be sent to you.
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