Seeing high ping times late afternoons/evenings
Normally my ping times are in the 10-20ms range during they, but they start creeping up in the afternoon and eventually get above 200ms, with occasional drops. This is impacted streaming services and general internet usability. I have opened 3 tickets with AT&T, and am now awaiting a service tech in the morning, who won't find any issues with the local stuff. The latency appears to be two hops away from me in the network. I suspect there is a oversubscription issue on that node, but I can't seem to communicate this to the AT&T support team to get them to investigate this as something more than just a last mile issue.