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1 Message

Tue, Jul 3, 2018 1:43 AM

Reward disqualified?

I received my reward letter today and it shows that it was disqualified 5 days after installation. Why? 


Accepted Solution

Official Solution

Brand User



111.5K Messages

2 years ago

Good morning @Aaustin11!

Thanks for reaching out to us here! If there were any changes to your service or installation, it may have changed the reward you receive. Please get details on AT&T Rewards. Feel free to Contact US for more assistance.

Let us know if this helps! Thank you!

Yetty, AT&T Community Specialist.

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1 Message

9 months ago

Checking on my rewards card for getting direct tv

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