Check out AT&T's Valentine's Day Gift Guide for ideas & deals on the new Samsung Galaxy S23!
Need help with your equipment?
SherpaDaddy1989's profile



1 Message

Wednesday, June 5th, 2019 10:37 PM

Reward card will not work

I have a valid att reward card with 20.74 left.  It will expire in september.  The last two times I have tried to use it, it has been denied.  Why?  


Community Support


207.5K Messages

4 years ago

Hello @SherpaDaddy1989,
I understand your issues, let's get it addressed. If you received your rewards card from the rewards center, please contact us at 800-288-9983 so they can assist with your card payment. 
Hope this helps!

Mihai AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.