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returning equipment to AT&T
my return letter in one section reads send back before 2/19/20, the other by 2/19/20 I am in the hospital and I can only return the device on 2/19 not before.
New Member
•
1 Message
my return letter in one section reads send back before 2/19/20, the other by 2/19/20 I am in the hospital and I can only return the device on 2/19 not before.
skeeterintexas
ACE - Expert
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27.7K Messages
4 years ago
From TERMS OF SERVICE
Return of AT&T Equipment:
Except as otherwise provided, AT&T Equipment must be returned to AT&T undamaged, within twenty-one (21) calendar days after your Service is terminated for any reason. If equipment is not returned within twenty-one (21) calendar days, or is returned damaged, you will be charged a Non-Return Equipment Fee. We may retain any advance payment or deposit, or portion thereof that previously had not been refunded, if you fail to return the AT&T Equipment within this time period. If all AT&T Equipment is returned within six (6) months of termination, any fees charged for such AT&T Equipment will be refunded (other than fees for damages). No refunds will be made for AT&T Equipment returned more than six (6) months after termination. This Paragraph also applies if your existing equipment is replaced or upgraded for any reason.
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