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c000159's profile

Tutor

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12 Messages

Tuesday, March 31st, 2015 10:29 AM

Port Forwarding on the NVG589

Hello all, 

 

I have scoured the internet and this forum to find out how to make the port forwarding work on this particular router. I have configured it per instructions found here:

 https://www.att.com/esupport/article.jsp?sid=KB413180&cv=812&DPSLogout=true&_requestid=1327025

 

My ports are still not viewable from outside my network. I've talked extensively with ATT agents, but none have been helpful. One even told me that I had to have a static IP address for this to work. That can't be true becuase my previous router (2 wire) worked for years without a static IP address. Does anyone know how to get this working?  

 

Thanks in advance! 

 

Community Support

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6.7K Messages

9 years ago

Hi @c000159,

 

I am sorry about the issues you are having with your NVG589. I noticed the link you posted was towards a 2wire. Here is a great post from a fellow community user that covers the NVG510, but will work for the NVG589.

 

Hope this helps.

 

-David T

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