Port Forwarding not working

We can help you set up Port Forwarding, Bill_Parish!

To get started, please give us a bit more information:

• What happens when you follow the Port Forwarding setup process with our online guide?
• Have you double-checked the IP address and the port number of the server?
• Have you checked to see if you can access the server on your local network? If not, you'll want to check the settings of the server.
• Have you made sure that the firewall on your computer or gateway isn't blocking access? You can try disabling the firewall and trying again.

Sometimes just rebooting the gateway helps to refresh and reset the connection. Just unplug it for about 15 seconds, then plug it back in. You can also try a factory reset, but keep in mind that any custom settings (Wi-Fi passwords, Wi-Fi names, SSID, etc.) will be lost.

We'll be awaiting your response!

Aminah, AT&T Community Specialist