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Sun, Apr 5, 2020 2:30 AM

playstation 4 dl speeds 0.5-1.5mbps

have the internet 45 plan, dl speeds on wifi for ps4 are around 0.5 to 1.5mbps. any ideas how to fix it? i do a speed check with the att app says 55mbps dl speed. ive reset the router multiple times, ps4 has full bars for wifi, i know wired is faster (15-20mbps if im super lucky) but thats not where i can keep the system. any help would be awesome

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ATTHelp

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121.1K Messages

2 months ago

Hey, @sendokon, let's see if we can improve your gaming console's speeds.

 

Do you have any other devices on the network that could be using large amounts of bandwidth? If so, it would cause your PS4's max speeds to drop as a result. Since wiring it is not an option for you, we'd recommend checking for interference, among other things that could be sapping your speeds. You can find out all about how to check for that in our article on Optimizing Internet Speeds.

 

let us know if this helps!

 

Ramses, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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3 Messages

2 months ago

In addition to what AT&T said the issue could also be caused by your device and the speed requirements that they device has or the fact that the device could be damaged