Paying for Uverse internet, but not receiving it!
I attempted to "upgrade" to AT&T U-verse from my AT&T DSL internet service last month. However, AT&T has never been able to activate my U-verse internet, but I am still being billed for both! After talking to "customer service" multiple times about getting my U-verse internet activated, it is still not working!
Is there a way to get through to AT&T to resolve this issue!? I don't care if the only option is to cancel both services, but I am NOT paying for two internet packages for my apartment, especially when I am not receiving one, and the other is very slow and unreliable!