Paying for 18mbps - significantly slower speed

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@BeeBeeSA wrote:

You should not see variances with your speed.  It's not like cable internet where speeds slow as more subscribers add on.  Your connection is on a dedicated pair from your residence to the VRAD then it's to fiber out of the VRAD.

 

I also have max 18 and always pull somewhere in the 17's on my download speeds.  I have never seen anything below that. 

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Fairly similar to Beebee's speeds.  I upgraded to 18, from 12 about 2 months ago and usually pull in  low to mid 17's, regardless of time of day.  I had Comcast HSI from about 2002-2008.  I paid for 6 and got pretty close to it, except from about 4 PM - 1 AM, when the other uses in my :"hood" started surfing.  Haven't noticed any slow down during peak hours.

I'm also interested in how the various speed test sites, work or don't work and may have to do some "research.'  I may have to get somne beers in me, first.

Is that download speed test wired or wireless?  If wireless try a wired speed test and compare.  You could be getting interference/congestion on your wireless connection.

Your UVRT stats look good so it's not that. 

Thanks for taking a look at this.  The download speed is wired, same computer as the UV stats.

I'm running UV on VM Fusion - would this create any issues?  Also, the internet speed varies significantly throughout the day - when does UV actual track performance?  Is it continually monitoring, or simply running when its opened?

At 10AM today I ran speedtest and hit 17Mbps.  It's now 6PM, I ran speedtest again (wired) and got this result:

Not sure if this interfaces is helpful or not.  All of the other UV data looks the same as earlier today.

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@gregzoll_1 wrote:
The Interfaces tab means nothing. As for using speedtest.net. stop, worst speed test site out there. A better one is http://www.testmy.net .

And again, are you testing through a wired or wireless connection. You mentioned UV through VM Fusion what ever that means. If running speed tests through a Virtual machine, you are always going to get whacked out speed test results.

What operating system are you using on this computer, and are you connecting to the gateway through a wired or wireless connection? If Wireless-G, you will get a lower result of possibly 5mbps, compared to if you run a test through a Wireless-N. The same can hold true with 100meg connection to the RG, of about 2-3meg if you are not connected through a 1000meg switch. It is just the nature of the beast.

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I've never had an issue with speedtest.net.  When I test my speed, I use multiple sites for comparison, speedtest.net, speakeasy.net and att's speedtest.  I just compared your site with speedtest and speak easy and they were all within .01mbps of each other.  I'm using wireless, have 12Mbps and I'm getting 11.43 down and 1.47 up.  No complaints.

Thanks for the input.

I am using a wired connection for both my computer and xbox.

I ran the speedtest through Chrome using my Mac (OS X).  The UV stats are from me running UV on my Windows 7 virtual machine (VM Fusion).  Not sure if this matters or not.

I ran testmy.net this morning:

I don't do bittorrent or other sharing programs, or an online backup program.  I'll try to see if there's anything running in the background that I'm unaware of.

I don't really do anything that should require 18Mbps - if this variance is just due to other people using UVerse around me I'd just rather pay less I guess.

I like what SJ7777 is saying.  Look below at the Internet VDSL line stats.  Your way up there on your upload usage.  Something on your network is uploading a ton of stuff.  Maybe try taking everything (unplugging) off the network except your computer and see if that helps.  Disconnect the wireless devices too.  Check it again and see if you get the same behavior.

Have you also checked to make sure no one has hacked into your wireless signal?  Go in and change the password on this page under the security settings: http://home/xslt?PAGE=C_2_1.

Thanks BeeBee, I will try this later this afternoon.  

Hi Greg,

I'm running the speed tests through the actual operating system (all of the speed test images are through Chrome on OS X).  My question is with UV - since there is not a Mac version I have to run this through the virtual machine.  I'm not sure if this makes a difference or not.

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@gregzoll_1 wrote:
Yes it does matter what you run the speed tests through. Virtual machines will mess up the results. Again, run the test in your actual operating system, not some Virtual machine.

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