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New Member


1 Message

Thu, Jan 16, 2020 3:14 PM


My service has been out for days now. My zip is 28721. No one will tell me when it is coming back. Is there a credit being issued for all these days without service? This outage has happened several times in the last few months. The chat feature on this website is useless no one is ever available. Please would someone from ATT please let us know when the internet will be back......


Brand User



108.5K Messages

1 month ago

Hi there, @bluegrass1934007.


We understand the importance of knowing when you will receive service again. We can help you check your account for any service interruption information that may affect you. You can either sign in or enter your zip code. For best results sign in to your AT&T account. Let us know if this is helpful to you, we are always happy to provide further assistance.


Ariel, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.