
New Member
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1 Message
Outage in Shreveport going more than 24 hours
Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear estimation of when this will be fixed as I work from home.
Previous internet providers fixed outages in 1-2 hours. Why does AT&T take so long?
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Official Solution
spoom2
ACE - Master
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17.5K Messages
1 year ago
It's going to depend on the amount of damage and no one can give you a concise time when it will be repaired. This is a user forum not AT&T support, we have no more information than you do. Put your zip code in here, outage report probably the best answer you're going to get.
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