Teacher
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10 Messages
No external email client can access my att.net email
I can successfully send / receive WEBMAIL using my att.net email identity. I have spent one full day (and substantial phone time with AT&T techs - pleasant, but NO helpful advice other than to sign up for their pay-for tech advice service) trying to configure an external PC based email client to access my ATT.NET account. I have carefully downloaded and super-carefully followed ATT.NET advice for 1) Thunderbird 5, 2) Eudora 7.1, and 3) Microsoft Live Mail on my Vista 32 PC. Absolutely nothing works. Having searched many blogs, I see that Yahoo.com email can NOT be accessed by an outside client - it is a web based service only. I suspect that because AT&T now uses Yahoo.com for email, AT&T also can not be access by any standard email client. This is a huge problem for me - I view cloud based (web based) internet email as inferior to my downloading email to my PC, backing it up, organizing it, and managing it at the PC level. FURTHER: I was told now that I have an AT&T 'GATEWAY' device (AT&T's combination modem / wireless router) that device must remain on my home's carefully ethernet cabled system to run the TV --- and can not be removed or my AT&T UVerse TV system will stop. Thus, if I return to my earlier ISP (Comcast), the Comcast-provided cables that AT&T took over apparently can NOT be used by Comcast ... I will have to have my house double-wired for AT&T TV and Comcast-Internet. My questions:
a) HOW CAN I ACCESS ATT.NET EMAIL USING ONE OF THE ABOVE EMAIL CLIENTS?
b) IF I MUST RETURN TO COMCAST FOR EMAIL, MUST I ALSO DUMP U-VERSE TV TO USE EXISTING COAX CABLES to return to Comcast Internet+ email?
Thank you, in advance ...
ps: among the MANY AT&T and related pages I looked at are
http://www.att.com/esupport/article.jsp?sid=KB401568
http://www.att.com/esupport/main.jsp?ct=9000722
http://www.att.com/esupport/article.jsp?sid=KB401738
http://www.att.com/esupport/article.jsp?sid=KB401570
and more.... The suggested answers ... don't work.
jay64
Contributor
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3 Messages
12 years ago
I have been an established at&t.net email user for some time and the Blackberry simply would not work for this. It does work with 3GS so it is not a server side issue as far as I can tell. One other thing, it worked until I "upgraded" the 9700 to OS 6.xxx, version 5.XXX worked fine for att.net. So my problem seems specific to B.B. os ?
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oufanindallas
ACE - Master
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6.9K Messages
12 years ago
I've been using my AT&T mail on Outlook and Live mail since 2009 and have never had an issue. How to setup your e-mail client.
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Waterbuffalo
Teacher
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10 Messages
12 years ago
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oufanindallas
ACE - Master
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6.9K Messages
12 years ago
You are paying for Yahoo since you are a UVerse customer. You should be able to use Outlook, or Live Mail. Yahoo Plus is for those who just use Yahoo Mail.
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charlesdyer
Contributor
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2 Messages
12 years ago
I've had an ATT (well, BellSloth) email account for years, since I first started using AT&T DSL. I used the same account when I moved to U-Verse. I've had the mail POPed over to my mail client all that time, as I never could stand AT&T's webmail. Every ever so often when I check mail my mail client (Mail on Macs, Thunderbird on Windows) reports that the email password for the AT&T account (and only the AT&T account) is incorrect. If I try again it usually goes through. (Sometimes I have to try two or three times before AT&T gets the message.) I have not changed my email password. AT&T's email server just screws up, randomly, that's all. This is, of course, a good reason why I don't hand out that account.
Sometimes when I send a test email from the AT&T account that mail never arrives, though subsequent ones might. Sometimes when I send a test email to the AT&T account that mail never arrives, though subsequent ones might. This is, of course, another reason why I don't hand out that account and use it as rarely as possible.
Basically AT&T's email service is the worst I've seen since my days on BBS systems. It's slow, unreliable, and loses its passwords and finds them again randomly. I usually use either my Gmail or my .Mac/MobileMe/whatever Apple Marketing is calling it this week account instead, or one of two other 3rd-party accounts which I have, not counting the Exchange Server account from work. None of them drop passwords, none drop incoming or outgoing mail, and all (even the Exchange Server account!) are faster. I know what hardware our Exchange Server is running on, so the fact that AT&T gets beaten by _that_ means that their system (or, rather, Yahoo's system) is truly pitiful.
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spd2demun
Expert
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24.3K Messages
12 years ago
You think their Yahoo is bad, you should have been here when they used Prodigy!
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elsshepherd
Contributor
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1 Message
12 years ago
I don't have Uverse but recently bought a MIFI - I use outlook as my email client as opposed to the web version. My primary home provider is Time Warner. The techs had me change my stmp server setting to: cwmx.com. I made no other changes... I can now send email through outlook using the MIFI - maybe it will work with Uverse.
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dcreply
Contributor
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2 Messages
12 years ago
OMG.....I have been messing with the same thing for hours. Actually just posted asking for help.
Guess I should just chuck it? Or, did you come up with anything?
Thanks, Deb
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jimgfitzgerald
Guru
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1.1K Messages
12 years ago
Maybe I'm not understanding the issue, but Outlook Express works perfectly fine with my att.net email account, although, I don't really use it. I use gmail instead.
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Wayne Carter
Contributor
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2 Messages
12 years ago
I am having the same problem trying to use my atomic mail sender program with Uverse now, it has always worked with Comcast and others I had prior to them. I have tried all the different settings they recomend. I really hope that they fix this problem soon. Or if anyone knows a way around this please let me know.
Thanks
Wayne
{Personal content removed for your safety}
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