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captainhowdy101's profile

Contributor

 • 

2 Messages

Thu, Jun 21, 2018 5:52 AM

No device on network can access Spotify (website or app)

This has been driving me nuts all night! 

 

No computer, phone or game console connected to my network can access spotify. No trouble on any other sites.

 

Things I've tried

-  Multiple Re-Installs of the app

- Multiple reboots of the computers/router

- Ipconfig /flushdns (also /release /renew)

- Lots of other little random fixes. 

 

Anyone have any insight?

ATTHelp

Community Support

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180K Messages

4 y ago

 Hello @captainhowdy101!


We appreciate you joining us on the Community Forums. Thank you for providing the troubleshooting steps you have taken to fix the Spotify connection issue. Since you are able to connect to other websites with no problems, I would like to recommend contacting Spotify for additional assistance. Thank you for your time. Have a wonderful weekend!


Jenn, AT&T Community Specialist

Contributor

 • 

2 Messages

4 y ago

That's not a solution, that's passing it off to another company.

However I was able to figure it out on my own. Somehow my router started
blocking all traffic from spotify.
ATTHelp

Community Support

 • 

180K Messages

4 y ago

Hello @captainhowdy101!


Thank you for your response. I’m glad to hear you were able to get it up and running. Have an amazing day and weekend!


Jenn, AT&T Community Specialist

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