New Passphrase (?) for DirecTV Connection
Hello, I just switched over to U-verse for Internet in February. Turns out that I need to restablish the network services associated with my DirecTV service since I switched to a new wireless router. When I try to do this, DirecTV keeps asking for a "passphrase." I have tried to enter my 10-digit Wi-Fi password (on the sticker on the router) on multiple occasions, and it is not being accepted. Other than the password for my ATT account (which I did try, as well), I never set up any other password.
I did navigate to 192.168.1.254 from my browser and was able to log in and access my gateway info. Interestingly enough, when I go to the password section and enter the 10-digit code, it is not accepted there, either. However, I am obviously using this code and it works since we have multiple devices connected to it. It looks like I can possibly reset this but wanted to check before I do something dramatic like this.
I'd greatly appreciate any advice here!