Scholar
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109 Messages
Netflix/IPad
For the past few months I have noticed Netflix picture quality has diminished greatly and the stop and buffer has increased. In addition to this my Ipad is incredably slow at times, both these issues are after 6pm (primetime), I talked to both at&t and Netflix and was told by Netflix it is at&t 's issue dur to a lot of people using the system (U-verse all fiber) I subscribe to ALL movie packages with U-verse but watch Netflix for the series and documentaries.
Is there ANYTHING that I can do to fix this ?
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, fredziffel!
Thanks for posting. I'm sorry to hear you're having issues with Netflix after 6pm. We would be happy to look into this for you, so please click here to send our U-verse experts a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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fredziffel
Scholar
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109 Messages
10 years ago
It turns out at&t was slowing down Netflix but the two came to an agreement. It works fine now.
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JefferMC
ACE - Expert
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35K Messages
10 years ago
Please present your source for this information.
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