Announcements
HBO Max - where HBO meets so much more!

Contributor

 • 

2 Messages

Mon, Aug 11, 2014 8:01 PM

Netflix

I recently switched from "regular" AT&T internet to Uverse.  Since then my TV will not show Netflix due to "network interference".  Is there a fix for this, or do I have to watch all Netflix on my laptop?

Responses

Accepted Solution

Official Solution

ACE - Expert

 • 

14.2K Messages

6 years ago

I'm betting that the network password wasn't changed. 

 

When our modem was replaced, I had to re-configure the internet password on our Smart TV.

**** I don't know what you want me to tell you. ****

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
aviewer

Expert

 • 

10.1K Messages

6 years ago

eldereaglewatch - I guess you are wireless? If the laptop works, I guess you changed the password?

 

If wireless  is a problem, go wired. If you cannot reach the RG with a cat5 cable & your STB is connected COAX, you can connect to the STB using the network jack.

Contributor

 • 

2 Messages

6 years ago

I'm betting you're right! I have to find the TV instructions to see how to update the password. Thanks!

Deb Adams, Chippewa Falls, WI
Sent from my iPad

Contributor

 • 

1 Message

3 years ago

I have a Samsung Smart TV.  Just switched to UVerse.  I set up my TV and am connected to WiFi ok.  Please, how do I get to Netflix ?