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Friday, November 14th, 2014 2:47 AM

Needs to re-enter password each time connecting wireless computer for each session

Hi, Every single time I want to connect my computer to internet using an ATT modem U-Verse I have to reenter my modem password. Windows 7 will not remember it as it did with former DSL modem off the shelves. I am using a USB wifi dongle. Does anyone have a solution? Thanks.

Accepted Solution

Official Solution

Community Support


6.7K Messages

9 years ago


Hi veritas1017,


I recommend checking the Wireless Zero Configuration is running on your Windows 7 PC. To do this you can follow the steps below


Wireless Zero Configuration



  • Go to Start > Control Panel > Administrative Tools > Services


  • Double-click WLAN AutoConfig.




Under the General tab, change the Startup Type to Automatic.





  • Click Apply.


  • Select the Recovery tab.


  • Choose Restart the Service from the drop-down options for First Failure, Second Failure, and Subsequent Failures.




  • Click Apply.


  • Select the General tab.


  • Click Start under Service Status section.


  • Click OK








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2.4K Messages

9 years ago

If it's not remembering your password, it's likely a problem with your computer or wireless adapter.


I'm curious if your computer keeps resetting the wireless profiles or your wireless adapter keeps registering itself as a new adapter.


When you go to the Network and Sharing Center on Windows 7, click on the "Manage Wireless Networks."


What does it say for "Manage wireless networks that use ------"


If it says something like Wireless Network Connection with a really high number, you probably have your adapter acting up.

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