For the mom who gives us everything - Mother's Day gifts that connects us.
Need help with your equipment?
I

New Member

 • 

1 Message

Tuesday, April 7th, 2020 2:33 AM

my WiFi box off And internet not working idk why

I paid my bill so idk why my box for internet is off, its connected plugged and I already tried unplugging and resetting but the light is still not on can someone help me with this as I need internet

Community Support

 • 

231.4K Messages

4 years ago

We can help get you connected, @Imatalsol!

Do you still need assistance with your services?

Since you've rebooted, we recommending running our Troubleshoot and Resolve tool to check for problems that may be impacting your network.

Let us know if this helps.

John, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.