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st11x's profile

Tutor

 • 

9 Messages

Fri, May 23, 2014 5:42 PM

My website is blocked as well

Hi,

 

AT&T Uverse internet and wireless are both blocking my website hosted on 1freehosting.com. 

Anyone having the same experience? 

 

I spent hours on LiveChat with them that gets me nowhere—the usual reboot, reset, plug out routine. That is even when I mentioned my website loads if use the same equpiment and is connected to a Comcast or Verizon network.

 

It seems like I cannot get to some subdomains of 1freehosting.com, like cpanel.1freehosting.com. That's also where I login to their site.

 

thanks

  Matt

Responses

Anonymous

New Member

 • 

25.7K Messages

7 y ago

Try changing your DNS to Google's and see if that helps.  Here are the instructions: https://developers.google.com/speed/public-dns/docs/using

Tutor

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9 Messages

7 y ago

Thanks for the suggestion. 

 

Unfortunately it is not a DNS problem, I can resolve the hostname correctly. If I viewed the site via a web proxy, it will work.   

 

AT&T is unwiling to acknowledge and fix the problem. I have been given the go around from support to ConnecTech to sales. It's too frustrating. 

 

Thanks

Matt

Anonymous

New Member

 • 

25.7K Messages

7 y ago

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

 

See if one of the guys can look into it for you.

Tutor

 • 

9 Messages

7 y ago

Thanks. I did that too. Have not received a reply, hoping that it will get some attention soon. 

 

thanks

  Matt

Anonymous

New Member

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25.7K Messages

7 y ago

Be patient.....they will respond.

Tutor

 • 

9 Messages

7 y ago

Thanks for the follow up.

 

The IP address is 93.188.160.57. According to the article you referenced, sites that are blocked have IP addresses like 172.*. So going by that, it doesn't look like it.

 

I have raised it with 1freehosting but have not received a reply, so I am unable to follow up with the instructions you provided yet.

 

thanks

  Matt

Community Support

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6.7K Messages

7 y ago

Hi @st11x ,

 

I apologize about all the inconveniences. We have received your message and look forward to working with you to resolve this issue.

 

-David T

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Voyager

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3 Messages

7 y ago

I have the same problem, except on AT&T wireless.  My site is hosted at 1freehosting and is just inaccessible from my phone on 4G.  What exactly is the issue?

Tutor

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9 Messages

7 y ago

It's all of AT&T as far as I have experienced, wireless or home internet.

 

There is nothing we can do about it unfortunately. I have already tried getting 1freehosting to deal with AT&T, and AT&T to unblock traffic to 1freehosting.

 

Both sides are not talking, so we the end-users lose out.

 

Matt

Voyager

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3 Messages

7 y ago

That's pretty much what I figured.  I've been on 1free since last September and it's never worked, so I'm guessing it never will.

 

I was previously on 000webhost, and that IS accessible from AT&T, at least the last time I tried.  They were having weird php issues, so I moved.  I might move back though.  1free is good in some respects, but very bad in others.  What's been your experience?

Tutor

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9 Messages

7 y ago

My website has always been on 1free, and it has been great. I hadn't needed their tech support, so even thought they are not that great in that respect, it hadn't bothered me ... until now.

 

Looks like I am going to have to switch to AWS since I can't get either side to do anything. If AT&T were to block AWS, then I give up.

 

Voyager

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3 Messages

7 y ago

The problem I've had with 1free is that I regularly get warnings that they're going to close my account because it doesn't get any visitors.  Their access logs and stats do not work, and always register zero visitors, which is incorrect.  Luckily they've never canceled me though 🙂

What is AWS?

Tutor

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9 Messages

7 y ago

AWS is Amazon Web Services

 

You can do a lot more on AWS than on 1freehosting, but the free tier has an expiration. 

Contributor

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3 Messages

7 y ago

This is such a frustrating issue and cost lots of time. I really wish someone would get this resolved, there are thousands of poeple having this same problem including me! 

Contributor

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3 Messages

7 y ago

YUP that was a waste of time for me too!;-)

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