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1 Message

Fri, Feb 9, 2018 4:13 PM

Mt IP address changed.


How do I tell why my IP address changed. No changes have been made on my account or the router which I'm aware of.

Can you help?




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Official Solution

my thoughts



15.3K Messages

2 years ago

You may not never know....


Some items that could result in IP change.


The card was changed (upgraded). Any port change including a card replacement would change IP.


Similar, you were moved to a different port.

Bonded pairs need two ports on same card, it is possible to provide a bonded service your service was moved to a different card freely up a port on the original card.


Software update... While generally gateway swaps and software updates do not change IPs, it does not mean it cannot happen. Thus a different gateway installed or a software update pushed out could change IP.

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