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Rafael_G's profile



2 Messages

Friday, December 15th, 2017 4:05 AM

Modem with green and red blinking

hello! im having a lot of issues with my internet connection, the problem started when the lights went out for a few minutes, then when it came back, the modem was blinking green and red like a christmas tree light, then i tried to reset holding the reset button for 20 seconds, but istill the same problem, i tried to reconnect everything and the problem persist a lot ( i reseted the modem like 3 times) what can i do?? i have a week without connection 

Community Support


231.3K Messages

6 years ago

@Rafael_G, please click HERE to provide us with the phone or account number associated with your services and we'll be glad to help. 

-EricG AT&T Community Specialist.

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