Modem with green and red blinking
hello! im having a lot of issues with my internet connection, the problem started when the lights went out for a few minutes, then when it came back, the modem was blinking green and red like a christmas tree light, then i tried to reset holding the reset button for 20 seconds, but istill the same problem, i tried to reconnect everything and the problem persist a lot ( i reseted the modem like 3 times) what can i do?? i have a week without connection
5 years ago
@Rafael_G, please click HERE to provide us with the phone or account number associated with your services and we'll be glad to help.
-EricG AT&T Community Specialist.