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gregsimonis's profile

Contributor

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1 Message

Monday, December 24th, 2018 6:34 PM

iPhone 5 not working with the AT&T 5 GHz service

I come home, turn my Wi-Fi on, and my iPhone 5 connects to the 5 GHz AT&T service. Upon doing so, none of my apps will work. The browser will load, yet it won't load any pages. Same thing with other apps. They will open but not load anything. As soon as I connect it to the regular AT&T service everything works fine. How do I fix this so my iPhone 5 will work with AT&T 5 GHz service? 

ATTHelp

Community Support

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215.2K Messages

4 years ago

Hi @gregsimonis,

 

 Just a few questions to troubleshoot your issue. Does you Iphone work on the 2.5 GHz Wi-Fi? Have you tried to rebot your router? We look forward to your response and the opportunity to help you!
Lafayette, AT&T Community Specialist

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