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Thu, Sep 17, 2020 4:40 AM

Internet gateway authentication failure

It doesn’t not let me connect with wifi and once I reset it , it just tells me gateway authentication failure , what should I do about this 


Brand User

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136.7K Messages

a month ago

We'd love to help you with your gateway authentication, @Awoodster.

Did you reboot your gateway? Rebooting your gateway might fix the issue, please unplug the power connection behind the gateway for 15 seconds, plug it back wait for the broadband light to go green.

We also suggest that you check all cable connections to make sure that everything is firm and secure. Try the connection again to see if that helps.

You can view this forum article to get tips on Internet Quick Fixes, we're here if you need further assistance!

Yetty, AT&T Community Specialist

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